Refund policy

Because many of our items are handmade and custom-made:

• We do not accept returns or exchanges on personalized or custom items.
• If your item arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with photos so we can make it right.
• Approved refunds will be issued to the original payment method.

Order Cancellations

• Orders may be canceled within 24 hours of purchase.
• Once production has begun, cancellations cannot be accepted for custom items.